Refund Policy
Last Updated: 30 October 2025
At Affordable Lab & Testing Solutions, we strive to ensure satisfaction with every service. However, due to the nature of laboratory and testing services, certain limitations apply.
1. Cancellations
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Appointments canceled at least 24 hours in advance may be eligible for a full refund or reschedule.
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Cancellations made less than 24 hours before the appointment time may be subject to a cancellation fee.
2. Refunds
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Refunds are not available once a specimen has been collected or testing has begun.
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If a service is canceled due to an error on our part or uncontrollable circumstances (e.g., equipment failure), a full refund or free reschedule will be offered.
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Refunds are processed within 7–10 business days to the original payment method.
3. No-Show Policy
Clients who fail to appear for an appointment without notice will not be eligible for a refund.
4. Policy Updates
We reserve the right to modify this policy at any time. Updates will be reflected with the latest revision date.
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